Yummies Intercontinental, a leading hospitality and quick-service restaurant group in Nigeria, proudly announces the upcoming launch of its dedicated Quality Assurance Service (QAS) department. This new subsidiary will serve as a centralized quality assurance entity, overseeing service and product standards across all brands and chains under the Yummies Intercontinental umbrella, including the popular Scoops outlets.
Enhancing Customer and Associate Experience
Set to deploy in the coming days, the QAS department is designed to provide an accessible, high-level channel for addressing any quality-related matters. Customers, associates (team members), and partners can reach out directly with complaints, suggestions, or concerns regarding service, products, or overall experiences. Dedicated contact numbers and email addresses will be made available shortly for seamless communication.
All submissions to QAS will receive direct attention from senior leadership “the high and mighties” of the group ensuring that every concern is thoroughly reviewed and addressed with the seriousness and priority it deserves.
Commitment to Consistent Excellence
Beyond handling feedback, QAS will conduct routine quality reviews and inspections across all locations. These assessments will primarily be performed anonymously to maintain objectivity and authenticity, guaranteeing that the high standards Yummies Intercontinental is known for are consistently delivered at every touchpoint.
This initiative underscores our unwavering commitment to excellence, customer satisfaction, and continuous improvement in Nigeria’s dynamic quick-service and hospitality landscape.
“We are excited to introduce QAS as a testament to our dedication to quality,” said a representative from Yummies Intercontinental. “By creating this focused subsidiary, we ensure that every guest experience, every product, and every interaction reflects the best we have to offer. Quality isn’t just a promise, it’s our priority, served fresh every time 😊.”
Stay tuned for official contact details and further updates as QAS rolls out. For more information about Yummies Intercontinental and our brands, visit our website or follow us on social media.
About Yummies Intercontinental
Yummies Intercontinental is one of Nigeria’s fastest-growing quick-service restaurant groups, operating popular brands including Scoops, Mr. Jollof (MJ), Seaside, Toasty etc. and delivering exceptional dining experiences, convenience, and value to customers nationwide. With a focus on innovation, quality, and customer delight, the group continues to expand its footprint and elevate standards in the hospitality industry.