Yummies, the parent company behind Scoops and Mr. Jollof, has officially launched its Associates Monthly Awards Program across all outlets in Makurdi and Gboko as part of its ongoing commitment to service excellence, operational efficiency, food safety, and customer satisfaction. The initiative was created to recognize and reward associates who consistently demonstrate the core values that define the Yummies experience: speed, hospitality, cleanliness, food safety, teamwork, and overall performance.
According to management, the awards program is designed not only to celebrate outstanding team members but also to strengthen the company’s culture of excellence and improve customer experience across all locations.
The monthly recognition categories include:
1. Speeder of the Month
Awarded to associates who demonstrate exceptional speed, efficiency, consistency, and energy while serving customers.
2. Smile of the Month
Recognizing associates who embody warmth, positivity, hospitality, and excellent customer service.
3. Sparkler of the Month
Celebrating associates who uphold outstanding standards in food safety, hygiene, cleanliness, and healthy work environments.
4. Associate of the Month
Presented to associates who demonstrate overall excellence through leadership, reliability, teamwork, professionalism, and operational efficiency.
Speaking on the launch of the initiative, Yummies management stated, “At Yummies, we believe great customer experiences begin with empowered and motivated associates. These awards reflect our commitment to building a culture where excellence is recognized, celebrated, and continuously improved.” The company also noted that winners will be selected through a collaborative process involving leadership, fellow associates, and customer feedback to ensure transparency and fairness in recognition.
Through this initiative, Yummies aims to improve further:
- Service speed and efficiency
- Customer satisfaction
- Food safety standards
- Workplace cleanliness
- Team collaboration
- Consistent quality delivery
The Associates Monthly Awards Program will run across all Scoops & Mr. Jollof outlets currently operating in Makurdi and Gboko, with plans to expand alongside future growth of the brands. Yummies says the initiative reinforces its broader mission of delivering memorable food and service experiences while investing in the people who make those experiences possible.
One Team. One Mission. Endless Yummies.